I had heard good things about this company. I called and received the rudest older woman on the phone. Her tone was as if it was a bother for her to even be answering the phone. Trying to schedule was horrible, again, rude and with the attitude that she didn't care if she scheduled an appointment or not.
We have used Epting plumbing time and again over the years. They know what they are doing and you will get great service.
Epting Plumbing has handled our plumbing needs for the past 5 years. To completely remodeling our home {all new water and sewer lines plus all toilets, dishwasher, washing machine, shower, tub, sinks, and hot water heater}, to repair work like a separated water line due to freezing. I would strongly recommend them for all your plumbing needs!
After the service men came out they were nice and helpful, we discussed options for correcting my issue and they recommending trying a less expensive solution first, and then calling them out again if that did not correct the issue. I had issues again in about 4-5 days. I call the number again and got the same rude, hateful old woman. She argued about what they told me while they were at my home. She told me I didn't want to fix the issue. I work with difficulty people for a living, all day, every day....I attempted to schedule a time for them to come back out. She told me she would call me back with a time. I have yet to hear from this company. That was over a week ago. The service guys were nice, the lady answering the phones needs to retire. Poor customer service, rude and disrespectful. I never write reviews but I have never been treated so poorly on a call, reaching out for service before in my life. Please who ever owns the company, replace your office person who answers the phone, you are losing business.
Epting Plumbing is a US Plumber based in Rogers, Arkansas. Epting Plumbing is located at 3818 N 13th St, Rogers, AR 72756, USA.
Please contact with Epting Plumbing using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Epting Plumbing opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.