A guy asked me if I had been helped, I sarcastically said "yeah, barely", he responded with a thumbs up. Which was just disrespectful but made me chuckle.
I order Mimi's take-out WEEKLY as I work near by..however I will NOT be continuing business with this restaurant. Today, I was quoted less than 10 minutes on my sandwich I ordered and it took over 30!! I walked in to a group of girls staffed there just standing around talking. I was not even greeted!!
The quality of work shows also in the quality in their food. If they don't care about their business, WHO KNOWS how they handle their food.
Obviously my business is not valued here. Obviously unprofessional and disrespectful people who don't care about their jobs work here.
I will never eat there again. It was after Thanksgiving so I only wanted a small salad while I was shopping. I guess it made the waitress mad because she wouldn’t get a big tip. My mother ordered the pick three with a grilled cheese; soup, and dessert. We waited about an hour and half to be served. The entire room had been served. When my salad finally came, it was on half of a small salad plate and was pushed to one side of the plate with about 6 pieces of lettuce. I was shocked. It took me about 3 minutes to eat it. Also, another waitress came out with water and asked if we had the Latin waitress which I thought was quite odd. And then she whispered to another waitress. My mother and I continued to be nice but the waitress wouldn’t give eye contact. I have never been treated like this anywhere. I won’t be back and I live near and shop at Pinnacle frequently.
We were simple underwhelmed and although we live nearby, we will not be returning.
We have eaten at this restaurant in the past and had a good experience, but after this trip we will not be returning. Steaks were just, "Okay". Not much flavor. I guess that is why they bring steak sauce without you asking. My medium steak was cooked fine. My wife's steak was overcooked. My steamed broccoli was ice cold and I had to ask for a replacement. Waitress was very friendly, but very overwhelmed. Had to get her attention when we needed something. Drinks went dry twice.
The last few times I've been in the service has been extremely poor. Not properly greeted and negligent wait staff. Don't bother trying to sit at the bar if you're trying to grab a quick breakfast before shopping.
Food used to be wonderful and now it's nothing special AT BEST with high prices. I told management about how I was treated, he didn't care.
I ordered a fairly large catering order from Mimi's for my office's Christmas party. They made sure the process went smoothly, even after some confusion regarding some sides. Everything was ready right on time and there wasn't any issues. The manager and one of the chefs (I'm assuming, not sure if he was a chef or not) even followed up with a phone call to ensure that everything was good. Plus, when I've eaten there before it was always good food and good service.
To top it off we had to wait what seemed like forever for our check. We finally told the waitress we had to hurry so she got us taken care if.
It took a very long time to get our food and they were not busy.
Never again!
I had to get their attention to even get help, and got a "WHY ARE YOU BOTHERING US????" Look!
Mimi S Cafe is a US Cafe based in Rogers, Arkansas. Mimi S Cafe is located at 2105 S Promenade Blvd, Rogers, AR 72758, USA.
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