David and his crew are top shelf!!
VERY MUCH A CON!!! LEGAL THEIFS... THEY DONT HELP PEOPLE THEY SCREW PEOPLE OVER... AND MOST OF ALL HE IS VERY RUDE AND DOESNT WANT COMPROMISE ON ANYTHING. ALL HE WANTS IS MONEY... NOMATTER WHO THEY HURT. DONT TRUST THEM. IF U ARE IN AN ACCIDENT HE WONT ANSWER BECAUSE IF HE ANSWERS FOR U HE LOSES OUT ON $125.00 EXTRA JUST FOR THE COPS CALLING HIM.
Has been my go to shop for years. Trustworthy and done right the first time
Very disappointed in the service and prices. My 19 year old daughter's car needed to be pulled out of a ditch...car was drivable, but my daughter didn't have $200 to pay the tow company so she called me. Tow company would not wait 15 mins. for me to arrive to pay or let me pay over the phone so my daughter could keep her car. He towed the car to his lot (10 miles away) and still wouldn't let us pick up the car until after 8am although I could have been at the tow lot to pay at the same time he arrived at the lot with the car. Thank goodness the police waited with my daughter until I arrived since the tow truck driver would have left her on the side of the road rather than wait just 15 mins. for me to arrive or give her a ride to his lot for me to pick her up there (and pay). I understand it was early in the morning, but odd hours are part of the job for a 24 hour towing service. When I went to the tow lot to pick up the car I noticed a sign that read......$60 fee for picking up vehicles outside the regular hours of 8am to 5pm. I wasn't given that option....I was told that there was NO WAY to get the car until after 8am. I would have paid the $60 to get the car after I picked up my daughter rather than take off work early and drive over an hour from work to pick up the car later in the day. I would not recommend this business to anyone based on their uncaring attitude towards my teenage daughter being stranded, their unwillingness to provide any type of customer service, their inflated prices, and their dishonesty.
What a con artist! If you seek repairs here, expect to ripped off, spoken rudely to and given an enormous bill without even told terms, labor rate or conditions. When trying to work out a compromise, expect to be hung up on & for him to dismantle your car if you have a question about the bill. Do yourself a favor & look elsewhere. I wouldn't even give him one star, but apparently this is as low as one can go! Also, he will take cash for jobs minus the taxes, so he will not have to report it to the IRS, isn't that illegal?
Cooks Towing Auto Repair is a US Car Repair based in Rogers, Arkansas. Cooks Towing Auto Repair is located at 4062 W W Dr, Rogers, AR 72758, USA.
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