I can't remember the last time I had such AMAZING customer service. First of all, Eddie Bauer claims to offer a lifetime guarantee on all their merchandise. Turns out this is ACTUALLY TRUE. I took in a raincoat that was probably over 8 years old and they switched it out for a new one. I was STUNNED. Then, "Hunter" and "Deb" proceeded to provide the kind of customer service that is almost non-existent today: they recommended appropriate items based on what I was looking for, and brought different sizes to the dressing room. Honestly, it made me want to SHOP, which in reality I normally LOATHE. I would give them 10 stars if I could!
Awesome experience with their customer service
Eddie Bauer is a US Clothing Store based in Rogers, Arkansas. Eddie Bauer is located at 2203 S Promenade Blvd #9120, Rogers, AR 72758, USA.
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